Senior IT Service Contract and Financial Specialist

Odmeňovanie

From 1 800 EUR/month Quarterly bonuses after the trial period; the final salary will be agreed during the interview based on seniority level

Pracovný režim

full-time

Job description, responsibilities and duties

We are looking for an experienced professional with a strong contract drafting & finance management background, and solid understanding of IT services. This role connects customers, delivery teams, and financial & contract management, with a focus on controlling & sales service economics, supporting decision-making, and ensuring smooth communication across the organization.

Key Responsibilities

• Act as a key point of contact between the customer and internal IT teams (delivery, operations, finance) • Oversee and coordinate services from a financial and contractual perspective • Support service delivery with a focus on cost efficiency, revenue tracking, and service quality • Collaborate with technical teams to optimize service delivery models and cost structures • Handle contractual and operational topics related to IT services

Financial & Controlling Activities

• Own the financial overview of assigned IT services (revenues, costs, margins) • Prepare and maintain forecasts and budgets, including regular updates • Monitor financial performance and identify risks and optimization opportunities • Perform variance analysis and propose corrective actions • Control and track service-related costs (internal resources, external vendors, infrastructure) • Support pricing, sales, contract activities and financial modeling for existing and new services

Reporting & Documentation

• Prepare and review Statements of Work (SoW), estimates, and business cases • Deliver regular financial and operational reports to internal and external stakeholders • Create ad-hoc analyses and presentations for management and customers • Support audits and ensure compliance with internal financial and process guidelines • Support sales, Participation in business negotiations with clients, preparation of contract terms

Personality requirements and skills

• Proven experience in finance/controlling (ideally within IT or service-driven environments) • Good understanding of IT services (e.g., outsourcing, managed services, SLA/KPIs) • Strong analytical skills with attention to detail • Ability to communicate effectively with both technical and business stakeholders • Proactive, independent, and results-oriented mindset • English at the communicative level

Language skills English - Upper intermediate (B2)