Pracovné ponuky vychádzajú z reálnych inzerátov, ich štruktúru a požiadavky však zjednocujeme pomocou umelej inteligencie (AI). Občas tak môže vzniknúť drobná nepresnosť spôsobená AI alebo nejasným zadaním v pôvodnom inzeráte. Pri odpovedi sa, prosím, držte celkového zmyslu ponuky a reagujte čo najkonkrétnejšie.

Odporučte konkrétneho kandidáta alebo zdieľajte tento inzerát. Vyberte si spôsob a odmena je Vaša.

Odporučte konkrétneho kandidáta alebo zdieľajte tento inzerát. Vyberte si spôsob a odmena je Vaša.
From 1 400 EUR/month *We are required by law to disclose basic wage component for the advertised positions. We carefully consider your professional qualifications, experience, and shared responsibilities in our compensation package, which may have been negotiable. Our goal is to pay our employee's fairly, with regard to the market situation and we are willing to welcome high-quality candidates.
You will be responsible for the analysis, troubleshooting, support, and resolution of customer escalated issues related to their communication infrastructure. You will also support Unified Communications solutions and applications related to other designated voice, video, and data applications.
Within the Operations team, you’ll be managing the daily operations of the Communication and Messaging Services globally. Communication services include, but are not limited to, 3rd party advanced call distribution functions, call recording, and monitoring management platform.
In this role you will be reporting to Team Leader of Voice Operation Center, while bearing the following responsibilities:
We will ensure that we provide regular reviews throughout the year to offer continuous feedback and support to inspire you, develop your skills and ensure your personal satisfaction and growth. Our work philosophy recognizes higher performance with bigger rewards through a formal annual performance review. We strive to create an environment consisting of people with a wide variety of perspectives while encouraging them to collaborate, and providing the mentorship needed to learn. We offer you joining a team of highly motivated UC industry experts with high potential of growth into an industry leader.
Candidates with education suit the position
Language skills
Other knowledge
Personality requirements and skills We are looking for people who:
Required technical skills:
Nice to have: