Czech or Slovak Customer and Colleague Engagement Associate

Práca je na plný úväzok, s možnosťou občasnej práce z domu.

Odmeňovanie

From 1 547 EUR/month Výhody vernostná karta, s ktorou ušetríte až 1200€ ročne na nákupoch AKÁ BUDE VAŠA PRÁCA U NÁS: Providing support to colleagues and customers in connection with ClubCard, Online and general customer service for Slovakia and Czech Republic Troubleshooting, delivering great service experience, resolving issues

Čo budete robiť

Taking ownership of the issue Escalating contacts efficiently

Požiadavky

Graduate/ high school education At least advanced Czech or Slovakian language knowledge Intermediate English knowledge Experience in Customer Service is an advantage Basic Computer Skills Experience in using MS Office (Excel, Word & PowerPoint) Willingness to move to Hungary

Benefity a pracovné podmienky

You will spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. If you chose to join our business, we will provide you with: Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian store) Annual private healthcare package Performance-based annual bonus Minimum of 25 paid leave days per year Career Growth is not just a cliché - we operate in 3 markets as one Central European business, so there are many opportunities for growth and development We are a Great Team and we are not fond of any formalities here Modern Office with great location (e.g.: free parking) Flexible Working policy (e.g.: home-office)

Je kladený dôraz na rozmanitosť a inkluzívny a prístupný proces náboru, vrátane možnosti informovať o rozumných úpravách v procese.