Sr. Inside Sales Support Representative with German language

Čo potrebujete na úspech v tejto pozícii

• Minimum 3 year working experience in similar position a
• Fluent English and German (spoken and written) is a must
• Ability to work with various software packages (MS Office) – Advanced
• Experience with Sales processes and back office administration- nice to have

Mäkké zručnosti

• Good communication skills
• Customer facing skills (both by phone and e-mail), Customer Satisfaction and Customer Escalation Management
• Ability to adapt to cultural differences
• Ability to work independently
• Ability to quickly grasp complex systems, procedures

Požadované vzdelanie

• Follow-up/Higher Professional Education
• University education (Bachelor's degree)
• University education (Master's degree)
• Postgraduate (Doctorate)

Náplň práce

We are looking for Inside Sales Support Representative for GAT to support our SMB sales team in Germany and Austria in their day-to-day agenda and back-office tasks.

This person will support GAT region and interact with Sales teams (60%), internal customers (e.g. pricing, order management - 20%) and external customers / Business Partners (20%).

Your responsibilities will include:

• Interlock with assigned Sales Reps to process quote renewals, aligning the quantities and prices, and manage them through the approval process
• Onboarding of new tasks & tools to help to increase sales facing time
• Define efficiencies in our processes and tools and implement them
• Contract management (creation, validation, maintenance, etc.)
• Interlock with functional teams (pricing team, logistics, CF, COR team)
• Interlock with finance regarding approvals and credit note creation for returned goods
• Support of other administrative tasks related to ad-hoc tasks to assist sales productivity
• Escalations and prioritization with aligned functions as Pricing, Supply Chain, Product management, Finance
• Business Partner/End Customer Support: Act as a single point of contact for selected BPs and End customers on some pre and post sales queries related to validity of products on contracts, ordering, logistics & services related questions.

Odmeňovanie

From 1 890 EUR/month

The anticipated initial gross base monthly salary range for this position is 1890- 2768 EUR, depending on experience + variable part 12% of your annual earnings