Change Manager with German (m/f/d)

What do we expect?

• 3–5+ years of experience in IT Change Management, preferably in an enterprise IT environment.
• Strong knowledge of ITIL Change Management / IT Service Management.
• Practical experience with:
  • Standard, Normal and Emergency Changes
  • CAB / ECAB processes
  • Risk and impact assessment
  • Change scheduling and coordination
  • Change lifecycle management
  • Post Implementation Reviews
  • Change reporting and KPI management
• Experience with change and ITSM ticket-management systems.
• Experience coordinating changes across multiple technical teams and external service providers.
• Ability to assess technical and business risks and challenge incomplete or insufficient Change requests.
• Experience with CAB facilitation and stakeholder management.
• Strong organizational and coordination skills.
• Ability to manage multiple Changes, dependencies and competing priorities.
• Strong communication skills and ability to work with both technical and business stakeholders.
• High attention to detail, particularly regarding documentation, approvals, auditability and compliance.
• Experience with security-relevant Changes, rollback planning and emergency changes is an advantage.
• Understanding of enterprise application environments and landscapes.
• Experience in large-scale transformation / utility / energy environments is an advantage.

Language requirements:

• German – fluent (must)
• English – fluent

Benefits

Compensation and rewards

• Boost your earnings with bonuses (company performance, project, or extra performance bonus)
• Invest in yourself with a yearly well-being budget (up to €2,000)
• Earn referral bonus (up to €3,000)
• Secure your future with a pension plan contribution

Flexibility and Work-Life Balance

• Flexible working hours that adjust to your personal needs
• Choose your work environment – 100% remote

Personal and Professional Development

• Sharpen your skills with extensive training & certifications
• Boost your language skills with language courses

Wellbeing and Culture

• Build bonds through team-building activities and company events
• Join our family culture and participate in diverse interest groups like bikers, runners, gamers, and more
• Invest in your well-being with a card
• Promote your mental health with confidential psychological support

Hiring process

The hiring process includes an interview with a hiring manager as a two-way opportunity to get to know each other better. The hiring process also includes a second interview with the customer directly.

Feedback from the interview will be provided as soon as possible. Successful candidates will receive a job offer.