Freight Forwarding Operator - Air Transportation

Pracovné podmienky

• občasná práca z domu
• plný úväzok
• termín nástupu: dohodou

Odmeňovanie

The final salary will be determined based on the candidate’s knowledge and experience. We offer a 13th and 14th salary, a €100 net transportation allowance, and a comprehensive package of financial and non-financial benefits.

Náplň práce

Ako operátor shared service center v oblasti špeditérstva pre námornú dopravu zabezpečuješ „backbone“ a kľúčový bod pre operácie v rámci EÚ. Staráš sa o zásielky a aktualizácie ich stavu; riešiš interné záležitosti súvisiace so zákazníkmi a ďalšie otázky tak, aby zamestnanci operácií/zákazníckeho servisu, ktorí komunikujú so zákazníkmi, mali potrebné informácie čo najrýchlejšie a čo najefektívnejšie.

Kľúčové aktivity

• Tariff uploads for logistics;
• Issue quotes to customers;
• Help with /assist on onboarding new customers that have registered;
• Upload bookings;
• Book shipments with carriers and local logistics providers;
• Create and share shipment documentation;
• Tracking and shipment milestone update;
• Shipment status reporting and KPI reporting for both internal operations and customer specific;
• Entry in;
• Communicate with all offices both regionally and overseas;
• Resolve ad hoc situations;
• Validation & processing of suppliers’ invoices in internal systems;
• Issue and formal control of customer invoices;
• Tasks will be added or amended over time when the department will gain more experience and the scope of the team is increased.

Zamestnanecké výhody a benefity

• 13th and 14th salary as a reward for your dedication
• transport allowance of €100 net per month
• home office
• card with access to fitness centers and sports activities
• e-learning platform for developing new skills and professional growth
• loyalty bonus after the first year (from €60 per month)
• friendly and supportive team where everyone pulls together
• possibility to work from home after the probation period
• career growth opportunities in a dynamically developing company
• gift vouchers for holidays, contribution to pension savings, and many other benefits

Požiadavky na zamestnanca