Order Management Coordinator with Polish

What you will do

We currently have a fantastic opportunity for an Order Management Coordinator to join the Indirect Customer Service Team supporting our HVAC business in Europe. You will be a central point of contact for customers and suppliers worldwide, working closely with Sales, Product and Pricing Teams.

We offer hybrid working model for this role where presence in office might be required once-twice per week.

How you will do it

As an Order Management Coordinator, you'll be taking care of major customers creating an effective business support service for administrative procedures as well as ensuring accuracy and timeliness. You will be responsible for:

• Sales order entry
• Verifying the input data (completeness, correctness and approvals according to company standards)
• Product availability, prices and lead times
• Order acknowledgement
• Purchase order placement
• Invoicing
• Original documentation tracking (origin certificate, pro forma invoice, packing list, original bill of lading, containerization)
• Archiving of the data in compliance to the company standards
• Focal point for warranty claims
• Promoting an efficient and professional image to all customers and suppliers, both internal and external at all times

What we look for

Required

• Higher Education or proven track of previous work experience (e.g. office, admin, customer support)
• Graduates with initial student work experience / internships will be also considered
• English and Polish language intermediate to advanced
• PC skills – MS Office, intermediate level
• Customer oriented with focus to details
• Team player with proactive “can do” approach

Preferred

• Previous experiences in customer service

Benefits

• Very pleasant and international work environment
• Various opportunities for future growth
• Competitive salary
• Regular monthly bonus after 6 months of employment
• Fully covered meal vouchers
• Monthly free workplace massage
• Winter vitamin package
• Onsite FIT days
• Flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs