IT Support Specialist

Odmeňovanie

From 1 800 EUR/month Information about the position Job description, responsibilities and duties We are seeking a talented team member to join our IT team. If you are passionate about technology, problem-solving, and providing excellent customer service, we want to hear from you.

Key responsibilities: • Diagnosing and troubleshoot technical issues remotely or in person • Installing new software and hardware components • Diagnosing and solving infrastructure problems, developing and implementing corrective solutions • Asset management - responsible for the daily and long-term hardware management within the organization • Maintaining an accurate inventory of IT assets and track equipment assignments • Regular security checks, evaluating IT systems to ensure they meet the necessary standards • Assisting with network administration tasks • Assisting employees with IT-related problems, including account setup, password resets, and access issues • Performing regular maintenance tasks, including software updates, antivirus scans, and system optimizations • Installing, configuring, and upgrading computer systems and peripherals • Resolving all issues coworkers have with their IT systems and software • Educating coworkers about security and best practices for computer usage • Supporting the day-to-day operations of systems and infrastructure. • Implementing and enforcing security best practices to protect company data and systems • Ensuring smooth onboarding and offboarding for employees • Communicating with suppliers and service centers • Creating and updating technical documentation, including user guides and procedures • Working closely with other departments to understand their technology needs and provide appropriate solutions • In addition to the tasks mentioned above, other activities and responsibilities may be defined individually

Pracovné podmienky

• Full-time

Zamestnanecké výhody, benefity

• Enjoy 5 extra days of paid holiday! We value work-life balance and understand the importance of spending quality time with family and friends. • Transportation allowance – Commuting made easy! We support our employees by covering a portion of their transportation costs, whether they travel to work daily or only occasionally. • Enjoy daily meal vouchers worth €4.29 to support your healthy eating habits at work! • Co-creation of the company processes and organization. Your ideas are what we need. • A company culture that is based on trust, openness, meritocracy and heart-centered leadership, that we shape together and every opinion matters. • Fast career growth. We believe in the internal promotion. • Diversity! We are a cultural melting pot! • Personal and professional growth through various learning opportunities, especially through work with top industry experts and the international management team. • Financial benefits, that we try to develop in line with regular feedback from the team. • Professional growth • Exposure to a fast-developing, disruptive project that will shape the future of mobility; • Knowledge of the automotive and e-mobility landscape, with focuses on positive environmental and social impact; • Gaining in-depth knowledge of new technology and product; • Possibility to support scale-up towards Giga factories securing strategic customers; • Access to a broad network of experienced colleagues and clients from a variety of industries across the globe.