Senior Business Development Manager

Responsibilities

• Drive new business development focused on Managed Services, Nearshore Delivery Centres, and long-term delivery engagements
• Build and execute account-based strategies for enterprise clients
• Lead consultative sales processes, aligning solutions with client operating models
• Builds and performs a strategy for approaching each customer in the targeted territory
• Builds and performs a strategy for every single customer by preparing an Opportunity Plan, identifying the customer’s key business challenges and decision units
• Executes regular meetings with all prospects and customers to present IT services and to check the quality of delivery of current and future needs
• Executes operational tasks related to the initial phase of sales: e.g. recruitment, price negotiations, purchase orders, and coordination of first boarding
• Customer contract management (validity, conditions, awareness, and fulfilment)
• Account management: plan detailed next steps; penetrate new divisions/teams
• Builds strong relationships with recruitment teams to provide them with all necessary information to fulfil customer needs
• Actively participates in the recruitment process and seeks candidate leads to support ongoing sales processes
• Runs communication with candidates to ensure their motivation and understanding of customer environment and the project
• Acts as escalation point under business risks
• Ensures and executes agreed working standards among assigned team
• Reports directly to the Country Manager with regular direct contacts to Management
• Controls audited procedures, manages customer’s level of Customer satisfaction and loyalty survey
• Prepares forecasts (including revenue and sales growth)
• Reporting on gross margin, marketing/sales expenses on regular basis

Requirements

• 5+ years of experience in sales of IT services, preferably in Managed Service and Nearshore Delivery Models
• Minimum bachelor’s degree
• Proven track record in enterprise sales and complex deal management
• Ability to engage with C-level and senior stakeholders
• Strong communication skills
• Ability to focus and prioritise in a fast-paced business environment
• Strong organizational skills
• Ability to travel to branch locations for business-related matters
• Familiarity with data analysis and reporting