Operations Technical Lead

Práca z domu

plný úväzok

Náplň práce, právomoci a zodpovednosti

We are building the best open source identity management & governance software in the world. Join seasoned professionals to revolutionize identity governance and administration. Challenge yourself by understanding how the software is deployed in different verticals across the globe and using this knowledge to design foolproof operational procedures that will address sudden operational issues and won’t endanger continuity of business processes. Sharpen your leadership skills by building your own team and coordinate them in supporting customers. Use your experience to provide feedback and collaborate with other teams, including providing inputs for further development.

The organization attracts extraordinary people who want to do their best work. Make a real impact with the following responsibilities:

• Be the identity security champion supporting operations;
• Build and lead a round-the-clock team; define processes enabling smooth work of the team and reliable reaction to customers' needs;
• Build and maintain operations guides using current technology and industry best practices;
• Share your experience and ideas to improve and simplify usage;
• Be responsible for operations of selected services and help customers with their operations;
• Occasionally present your work by writing technical blogs and preparing presentations;
• Work in a tight team of open-minded professionals;
• Be the person responsible for your time management and workflow to meet agreed deadlines.

Požiadavky na zamestnanca

Minimálne dosiahnuté vzdelanie

vysokoškolské I. stupňa

Jazykové znalosti

Anglický jazyk - Stredne pokročilý (B2)

Osobnostné predpoklady a zručnosti

Skills and qualifications:

• Proven experience with system configuration, including standards, protocols, and security best practices;
• Familiarity with the identity management and identity governance field is an advantage;
• Ability to define precise methodology that can be followed in critical situations;
• Prior experience with infrastructure and automation is an advantage;
• Proven experience with programming or scripting;
• A bachelor’s degree (and higher) and/or a proven track record;
• English skills on the B2 level or higher;
• Adequate communication skills, capable of explaining complex ideas clearly in person, in writing, or through technical documentation;