Join us as a Process and Quality Manager for Internal Control Systems (ICS) Management and play a key role in ensuring the quality, consistency, and continuous improvement of ICS-related processes and control documentation within Customer Finance, Partnering, and Local Sales.
Working in an international matrix environment, you will collaborate closely with stakeholders across Germany, acting as a key interface between process owners, control owners, auditors, and ICS functions. You will help ensure that processes, controls, and documentation remain up to date, transparent, audit-ready, and aligned with internal control requirements.
Odmeňovanie
About
the position
Lead and coordinate ICS-related activities for Customer Finance, Partnering and Local Sales processes from the nearshore setup.
You identify measures with regard to process compliance • You identify quality risks and introduce solutions measures
Act as a central functional contact for German Customer Finance / Partnering stakeholders regarding ICS process execution and control documentation.
Náplň práce
- Maintain, review and further develop ICS control descriptions in the central ICS tool.
- Manage workstreams related to ICS process improvement, audit readiness, control documentation and process compliance.
Požiadavky
- Candidates with education suit the position
- University education (Bachelor's degree)
Language skills
- English - Upper intermediate (B2)
- German - Advanced (C1)
Must-have qualifications:
- University degree or completed vocational training combined with several years of professional experience in Process, Organization, or Quality Management.
- Strong understanding of business processes, process documentation, and quality management methods, including their practical application.
- Excellent analytical skills with the ability to independently structure and solve complex topics.
- Strong communication and stakeholder management skills, with the ability to collaborate effectively with operational teams, management, ICS experts, and auditors.
- Fluent German (mandatory) and very good English skills for documentation, audit communication, and international collaboration.
- Customer- and solution-oriented mindset, combined with a proactive, results-driven, and entrepreneurial approach.
- Strong interpersonal skills, quick comprehension, and the ability to rapidly familiarize yourself with new topics and environments.
