Customer Support Specialist (m/f/n)

Our customer support team is looking for a new member (m/f/n) with good technical skills, professional communication style and active English to support our customers using products and solutions. Build your professional know-how. For this position we welcome fresh graduates as well as candidates with similar experience willing to broaden their horizons.

Responsibilities

• Provide basic technical support to our customers and partners
• Manage incoming calls and emails in expected quality and quantity
• Solve basic customer issues
• Delegate more complex problems to teams responsible
• Cooperate with higher level customer support teams

Requirements

• High school or University degree
• Previous experience with customer support or assistance is a plus
• Have English on good spoken and written level (ideally B2)
• Proficient in Slovak language
• Be active OS Windows user
• Have focus on meeting goals
• Speak in a professional tone of voice
• Like to learn new things and be flexible in finding solutions
• Show ownership and sense of responsibility for your tasks

Benefits

• Flexibilita
• Firemné podujatia
• Benefity pre celú rodinu
• Šport a zdravie Wellbeing
• A ešte viac…

Snažíme sa vytvárať pracovné prostredie, kde sa každý cíti cenený a rešpektovaný. S otvorenosťou vítame záujem jednotlivcov zo všetkých prostredí - vrátane rasy, pohlavia, veku, náboženstva, zdravotného znevýhodnenia, či sexuálnej orientácie.

Odmeňovanie

From 1 250 EUR/month

• The final wage is adjusted based on the experience and seniority level.
• Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months)