IT Operations Specialist

Odmeňovanie

Od 2 300 EUR/mesiac

The advertised salary represents the minimum guaranteed base salary for this position. The final offer will be determined individually, based on the candidate’s experience, skills, qualifications, and overall fit for the role.

Kto hľadáme?

The ideal candidate has a solid background in IT operations, enterprise application support and the ability to cooperate effectively with business stakeholders, project teams and external partners. If you enjoy solving complex technical topics, improving processes and ensuring reliable IT service delivery in a multinational environment, this role could be a great fit for you.

Čo budete robiť?

• Operate, support and continuously improve business-critical IT applications.
• Provide professional application support, including incident, problem, change and release management.
• Identify opportunities for process improvements and contribute to operational standards, methodologies and best practices.
• Participate in application lifecycle management, including onboarding of new solutions, operational handovers and retirement of obsolete systems.
• Represent your area of expertise in IT projects and support planning, implementation, decision-making and successful delivery.
• Coordinate application upgrades, modifications, standardization activities, asset lifecycle tracking and operational optimization.
• Maintain strong knowledge of supported IT systems, including software and hardware components, capacity planning, licensing models and technical capabilities.
• Support business continuity through disaster recovery planning, emergency preparedness and IT security procedures.
• Build and maintain effective cooperation with internal stakeholders, business partners and other organizations.

Čo očakávame?

• University degree in Information Technology, Computer Science, Engineering or a related field.
• At least 3 years of experience in IT operations, enterprise application support or a similar role.
• Good understanding of IT service management processes, especially incident, problem, change and release management.
• Experience with application lifecycle activities and cooperation on IT projects.
• Ability to analyze complex technical issues, propose practical solutions and follow them through to completion.
• Knowledge of operational standards, business continuity, disaster recovery and IT security principles is an advantage.