Czech/Slovak and Hungarian Speaking Customer and Colleague Engagement Associate

Typ pracovného pomeru

full-time

Odmeňovanie

From 1 580 EUR/month

Výhody vernostná karta, s ktorou ušetríte až 1200€ ročne na nákupoch

AKÁ BUDE VAŠA PRÁCA U NÁS: Are you looking for an opportunity where you can make a real difference every day? Join our warm, professional support team and help us provide top-level service to customers and colleagues across Hungary, Slovakia and Czech Republic. You'll be the voice of support—whether by phone or email—answering questions, resolving issues, and ensuring a smooth, helpful experience. Your contribution will help keep things running efficiently for both our colleagues and customers.

Odpovednosti

• Providing support to colleagues and customers in connection with General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

Požiadavky

• Graduate/high school education
• Native or advanced Hungarian language
• Advanced Slovak/Czech
• Intermediate English
• Experience in Customer Service is an advantage
• Basic Computer Skills
• Experience in using MS Office (Excel, Word & PowerPoint)
• Willingness to move to Hungary

Prečo u nás budete radi pracovať?

• You will spend around 60% of your time working from our offices or sites, and the rest remotely.
• Flexibilné pracovné rozhovory: open to flexible working conversations.
• You will spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely.
• Plne inkluzívny a prístupný náborový proces, možnosť požiadať o primerané úpravy.

Benefity

If you chose to join our business, we will provide you with:

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year
• Career Growth is not just a cliché - we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
• Solid Business Background with more than 100 proud years of company history
• Modern Office with great location (e.g.: free parking)