Process Manager

Popis pracovnej pozície

The Process Manager drives operational excellence by establishing effective process management standards and optimizing end-to-end processes. The role strengthens organizational process maturity through performance management, continuous improvement, digitalization, audits, and stakeholder coaching.

Náplň práce

• Establish, maintain, and continuously improve the organization’s process management framework, standards, and methodologies.
• Analyze, document, and optimize end-to-end business processes to increase efficiency, quality, and customer satisfaction.
• Identify process bottlenecks, inefficiencies, risks, and improvement opportunities, and implement sustainable solutions.
• Conduct process audits and maturity assessments to ensure compliance with governance standards and best practices.
• Define, monitor, and analyze process KPIs and performance metrics to drive operational excellence.
• Lead continuous improvement initiatives using methodologies such as PDCA, Lean, Six Sigma, and Kaizen.
• Identify, evaluate, and implement automation and digitalization opportunities to enhance process effectiveness and productivity.
• Coach process owners and stakeholders on process management principles, facilitate cross-functional workshops, and support organizational process maturity growth.

Odmeňovanie

2 200 EUR/month

Benefity

• 13th and 14th salary guaranteed.
• Flexible working hours.
• Welcome package.
• Contribution of €9.30 toward each lunch.
• €200 cafeteria credit for sports, massages, culture, books, or medication.
• In-house German and English language courses and a language certificate paid for by the employer.
• Wide range of professional training opportunities.
• Bonus of €48.40 for each child.
• Contribution to third-pillar supplementary pension savings.
• Year-round accident insurance.
• Employee events such as a Christmas party, a summer festival, a sports day, and various outings.
• Benefits and events for employees’ families, including Children’s Day and St. Nicholas Day.

Požiadavky

• University degree at Master’s level or equivalent.
• 3–5 years of relevant professional experience in process management, process optimization, or a comparable field.
• Strong understanding of end-to-end business process management, including process mapping, analysis, optimization, and governance.