Senior Freight Forwarding Operator

Náplň práce, právomoci a zodpovednosti

We are looking for a high-performing Senior Freight Forwarder to support our growing business. As a Freight Forwarder (Import / Export) you are responsible for the implementation and coordination of shipments in accordance with the companies’ guidelines and the wishes of the customer.

Areas of responsibility

• Onboard / Implement new clients in the Shared Service Center
• Stakeholder management to local branches, but also with external clients.
• Transportation planning and booking activities for ocean including capacity planning, shipment planning, carrier selection, routing, scheduling and tendering.
• Complete and review shipping (and customs) documentation
• Monitor shipments and customs clearance status; resolve shipment exceptions and complications if they arise.
• Track and monitor customer, and organization logistics KPIs and cost performance.
• Support freight cost payment, management, and timely invoicing.
• Request and check purchase invoices and reimbursements
• Support process improvement efforts.
• Maintain relationships with logistics providers and government agencies.
• Make sure we are compliant to all relevant regulatory and compliance policies, both internal and external.
• Identify frequency and cause of service inconsistencies, failures and deviations, take corrective actions.
• Support acquisition of transport mode capacity including spot booking.
• To liaise effectively with other departments.
• Ability to manage disputes and claims
• Work according the applicable SOP’s (Standard Operating Procedures).

Requirements

• Knowledge on Ocean Freight is key; Airfreight knowledge is an advantage;
• 3+ years of experience within logistics
• Knowledge of regulatory (export) policies;
• Ability to define and document processes;
• Ability to coach processes to colleagues;
• Excellent communication skills in English, additional European languages are an advantage;
• Excellent skills on Microsoft Office tools;
• vysokoškolské I. stupňa
• Anglický jazyk - Stredne pokročilý (B2)
• Prax v oblasti logistics
• Počet rokov praxe: 3

Zamestnanecké výhody, benefity

• 2x performance bonus
• Company bonus