IT support specialist

We are seeking a passionate and dedicated individual to join our IT Service Desk team.

This position is on a part-time contract (5x4 hours every day) and is also suitable for university students as well as for contractors.

Pracovný režim

part-time, agreement-based (Temporary jobs), trade licence

Start date ASAP

Zodpovednosti

• Troubleshoot IT problems using Standard Operating Procedures and previous training
• Provide exceptional user support for hardware and network issues (in-person and remotely)
• Manage desktop/laptop support, asset preparation, and onboarding for new users
• Handle ticket management, service requests, and infrastructure changes
• Deploy new equipment, including racking, patching, cabling, labeling, and configuration
• Collaborate with other teams to resolve complex issues and escalate requests as needed
• Maintain accurate inventory records and track asset status

Zamestnanecké výhody

We provide wide range of benefits, with option to personalize it according to your preferences. Working with us, gives you opportunity to:

• Work for stable and established Slovak company
• Career development
• Financial support in life situations
• Recreation voucheres
• Fully paid anonymous therapy sessions
• Opportunity to volunteer in organisation of your choosing
• Supplementary pension savings
• Healthcare benefit package
• Budget for HW & SW and more.

Požiadavky

Candidates with education suit the position

• Secondary with school-leaving examination
• University education (Bachelor's degree)
• University education (Master's degree)

Language skills

• English - Upper intermediate (B2)
• Slovak - Advanced (C1)

The position is suitable for a fresh graduate Yes

Personality requirements and skills

• 1-2 years of experience in IT, preferably in Helpdesk support.
• Bachelor of Science in IT or any relevant IT certificate is a plus.
• Proficient in using PC for IT support tasks

Odmeňovanie

From 8 EUR/hour Basic salary starts at 8 EUR / hour