Order Fulfilment Specialist

What do you need to succeed in this opportunity

• English at communicative level
• Customer fulfillment or Sales support experience (at least 1 year)
• Computer literacy (MS Office)
• Excel Proficiency – good to have
• Good time management skills in order to meet the deadlines
• Strength in teamwork but being able to work /act independently as well
• Ability to prioritize, document and enable problem resolution
• Efficiency, accuracy, and attention to detail

Required education

• Follow-up/Higher Professional Education
• University education (Bachelor's degree)
• University education (Master's degree)
• Postgraduate (Doctorate)

What will you do

We are looking for an Order validation Specialist who will support EMEA region for ISG (Infrastructure Solution Group). Our team is responsible for setting up new customers, supporting customers from Order validation perspective and for fulfilling business requirements in terms of order changes. We cooperate closely with other teams such as Customer Fulfillment, ISSR, Order execution or sales.

Position Description: In this position, you will be responsible for validating customer orders in accordance with Firm Order Policy requirements and other business process guidelines.

Responsibilities:

• Process customer orders within the agreed Service Level Agreements in a timely and accurate manner
• Manage stuck orders placed remotely
• Liaise with other Lenovo functions within Global Supply Chain and Sales organizations to resolve any front-end issues preventing orders from being loaded
• Understand various route-to-market, and customer specific requirements to order processing and be able to apply this knowledge to order validation
• Ensure transactional billing accuracy
• Electronic filing of customer orders and supporting documentation

Other information

Job with occasional home office

Contract type

full-time

What we offer

Healthcare and well-being Development Work - life balance Bonus system Community life (CSR)

Odmeňovanie

1 417 EUR/month Salary offer (gross): 1 417 - 2 071 EUR/month The gross base monthly salary range for this position is 1417 EUR - 2071 EUR, depending on experience + variable part 12% of your annual earnings.