Night Manager (Senior Night Auditor)

Odmeňovanie

1 400 - 1 650 EUR/month Basic salary comprises contractual tariff 1400€ gross plus a full-time night work incentive 225€ and may further be extended by weekend/bank holiday incentives, overtime, loyalty program incentive, positive review incentive, GM bonus for high performers, Fo incentive program etc. There is a possibility to work extra shifts, reflected in overtime incentives.

Informácie o pozícii

Full-time contract Start date: 2026-08-01

Hlavné zodpovednosti

• Welcomes customers to the hotel and responds to customer requests
• Integrates Supervisory admin duties during night shifts as the one responsible for the overall night hotel operations
• Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
• Allocates rooms and issues appropriate keys
• Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment
• Handles incoming guest room reservations
• Is aware, at all times, of current room status and room availability
• Increases hotel revenue by promoting food and beverage alternatives within the hotel
• Insures all guests establish credit upon check-in
• Monitors customer accounts to insure adherence to hotel credit limits
• Identifies and records special billing instructions and notifies accounting
• Completes shift closing accurately
• Demonstrates teamwork by co-operating and assisting colleagues as needed
• Handles difficult situations of the night operations effectively
• Demonstrates a working knowledge of all services and facilities of the hotel, and effectively assists the hotel’s guests
• Uses the ABC approach to respond to negative comments and complaints; and notifies Front Office Manager immediately for appropriate follow-up

Zamestnanecké benefity

• Passionate, funny and friendly colleagues
• Empowering managers
• 7.5 -hour shifts with frequent possibility to work overtime
• Free credit for daily meals and free use of our own gym facilities
• Long term work perspectives and development opportunities within the hotel group
• Parking in the premises of the hotel
• Family & Friends staff rates for stays and restaurants in sister hotels around the world!

Požiadavky