Customer Support Specialist with Czech

About the position

We are looking for Customer Support Representatives to join our growing team. This is a great opportunity for long-term collaboration with a leading international customer care provider.

Requirements for candidates

• Result-oriented, analytical thinking, ability to quickly identify and solve problematic situations;
• Willingness to learn and adapt to daily operational challenges;
• High level of self-organization, responsible attitude to one's duties;
• English language proficiency at a level not lower than Upper-Intermediate;
• Czech language proficiency at an Advanced level;
• At least one year of experience in customer service would be an advantage.

The position is suitable for a fresh graduate Yes

Responsibilities

• Processing requests from drivers and passengers of the service in voice and written communication
• Written consultation of users on the product, application functionality, and its aspects of usage
• Maintaining reports, working documentation, and registers.

Odmeňovanie

We offer

• Сompetitive salary;
• Employment contract;
• Professional training paid for by us;
• Flexible schedule with morning and evening shifts;
• Opportunity to take advantage of professional development in a dynamic international company and build a successful career.