Join us and play a key role in ensuring the quality, consistency, and continuous improvement of ICS-related processes and control documentation within Customer Finance, Partnering, and Local Sales.
Working in an international matrix environment, you will collaborate closely with stakeholders across Germany, acting as a key interface between process owners, control owners, auditors, and ICS functions. You will help ensure that processes, controls, and documentation remain up to date, transparent, audit-ready, and aligned with internal control requirements.
Contract type:
full-time
Odmeňovanie
About
the position
Lead and coordinate ICS-related activities for Customer Finance, Partnering and Local Sales processes from the nearshore setup.
You identify measures with regard to process compliance • You identify quality risks and introduce solutions measures
Act as a central functional contact for German Customer Finance / Partnering stakeholders regarding ICS process execution and control documentation.
Zodpovednosti
Maintain, review and further develop ICS control descriptions in the central ICS tool.
Manage workstreams related to ICS process improvement, audit readiness, control documentation and process compliance.
Požiadavky
University education (Bachelor's degree)
Language skills:
- English - Upper intermediate (B2)
- German - Advanced (C1)
Must-have qualifications:
- University degree or completed vocational training combined with several years of professional experience in Process, Organization, or Quality Management.
- Strong understanding of business processes, process documentation, and quality management methods, including their practical application.
- Excellent analytical skills with the ability to independently structure and solve complex topics.
- Strong communication and stakeholder management skills, with the ability to collaborate effectively with operational teams, management, ICS experts, and auditors.
- Fluent German (mandatory) and very good English skills for documentation, audit communication, and international collaboration.
- Customer- and solution-oriented mindset, combined with a proactive, results-driven, and entrepreneurial approach.
- Strong interpersonal skills, quick comprehension, and the ability to rapidly familiarize yourself with new topics and environments.
Nice-to-have qualifications:
- Experience with Internal Control Systems (ICS), including ICS methodologies, tools, and audit-related activities.
