Open positions Non technical

• Work closely with teams to drive resolution and ensure every task is successfully addressed.

Trigger Major Incident Protocols

• When needed, initiate the Major Incident Process for situations hinting at becoming major issues.

Manage Hierarchical Escalation

• When required, oversee hierarchical escalation, request additional resources, and ensure proper authorization across all sectors.

Support Critical Deployments and Campaigns

• Support during critical deployments and vital marketing initiatives. This is a unique opportunity to learn from experts in marketing and deployment management during your support activities.

You will succeed if you

• Possess practical experience in Process, Organization, and Quality Management.
• Showcase strong communication skills.
• Display analytical thinking capabilities.
• Highlight your presentation skills.
• Demonstrate exceptional organizational skills.
• Exhibit flexibility and show a results-oriented mindset with the ability to persevere and complete tasks under pressure.
• Prove your ability to work autonomously and independently on assigned tasks.
• Have an upper-intermediate (B2) level of proficiency in both English and German.
• Understand the business environment and IT processes and organization.
• Be customer-oriented, proactive, and enthusiastic.

Why should you choose us?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development *
• Benefits with focus on health and sport *
• Benefits with focus on family and work - life balance
• Other benefits *

Benefits with * are applicable also to part-time positions.

This information may be subject to changes and other internal rules.