Customer Success/AI and Automation Internship

An entry-level technical internship focused on supporting AI-driven solutions, data systems, and automation initiatives. The intern will gain hands-on experience working with Microsoft Copilot, Copilot Studio, GPT-based tools, and databases to help enhance reporting, automate workflows, and develop basic AI-powered chatbots. The role is designed to build practical skills while contributing to clearly defined technical tasks under close supervision.

Key Roles and Responsibilities

AI & Copilot Development

• Assist with building and maintaining AI-based chatbots using Copilot Studio
• Support prompt design and testing using Copilot and GPT models
• Help improve existing reports and dashboards through AI-assisted insights and automation

Automation & Data Support

• Contribute to automation of routine tasks and reporting processes
• Work with structured data sources and databases (basic queries, validation, cleanup)
• Support integration between AI tools, reports, and data systems

Technical Project Assistance

• Assist senior team members on AI, data, and automation-related projects
• Follow technical documentation, standards, and company policies
• Perform controlled experiments and testing of AI features

Research & Documentation

• Research AI capabilities, use cases, and best practices
• Prepare basic technical documentation, reports, and presentations

Job Contribution

An entry-level technical role focused on learning and practical application of AI and automation concepts. The intern contributes through specific, well-defined tasks, works under detailed guidance, and follows established procedures. Exposure and impact are primarily within the team or department.

Education/Experience

• Advanced level of English
• High school diploma desire
• 0–2 years of related experience or coursework in IT, data, or automation
• Basic understanding of Databases and data concepts
• AI tools or generative AI (Copilot, GPT, or similar)
• Scripting or automation concepts is an advantage, not required

Requirements for the employee

• Candidates with education suit the position
• Secondary with school-leaving examination
• Follow-up/Higher Professional Education
• University student