ECommerce Technical IT Operations Professional - Hybrid - Bratislava/Žilina/Košice

Odmeňovanie

From 2300€

• VAR* We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions. Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team. Variable and Christmas bonus

Opis pozície

Support shaping the future of healthcare? We put our focus on people that dedicate their energy and passion towards this goal. We offer a flexible and dynamic work environment full of opportunities to grow and to foster personal and professional development. Then become part of our global eCommerce team. This is a hybrid position with possible locations.

Zodpovednosti a úlohy

• Evaluate assigned incidents, resolve where possible. Seek additional information and clarifications from requester if necessary. Assign incidents to the technical team if necessary and ensure a smooth handover.
• Coordinate with business in understanding and finalizing Change Requests
• You will be dealing with business stakeholders in EMEA region in supporting Webshops
• You will work with the technical team to coordinate testing and implementation of Change Requests
• Once trained in our Service Transition and Project Management processes and upon becoming familiar with webshop functionality, you will also be Project Manager for initiatives in this area
• You shall work closely with other eCommerce team colleagues located in the US, Germany and India.
• Ability to effectively analyze, identify and troubleshoot production issues.
• Support Business for UAT testing and coordinate with development team for bug/issue resolutions.

Technické zručnosti

• Must be familiar with functions of ecommerce sites. Specific experience supporting based web applications would be a plus.
• Familiarity with based incident and change management process tools would be a plus.

Soft skills

• Fluency in English. Excellent written and oral communication skills are required.
• Fluency in other European languages such as German is a plus, but is not a core requirement
• Ability to work effectively in a virtual team setting with peers, other IT teams, and business stakeholders across different countries and cultures.

Požiadavky