Credit Collector

Responsibilities

• You are responsible for monitoring external receivables on our customer accounts and ensuring timely receipt of payments.
• You maintain personal contact with our customers, particularly by telephone and in writing, and build a position of trust.
• In addition, you take the necessary measures to maintain transparent customer accounts, e.g. clearing activities, master data maintenance, dunning addresses.
• Checking and monitoring the credit order blocks as part of early risk detection is your responsibility.
• You are responsible for identifying customer risks resulting from payment behavior.
• The close exchange of information and escalations with internal interface partners, including credit analysts, order management, legal, sales & commercial operations, accounting and finance, is also part of your tasks.
• You are also responsible for supporting the implementation of projects.

Requirements

• You have successfully completed commercial vocational training; a function-related additional qualification in the area of finance, credit management or similar is desirable.
• You must also have at least 5 years of professional experience in the specialist topics mentioned above; a strong understanding of numbers is a prerequisite.
• You are also characterized by high flexibility and very good cooperation, teamwork and conflict skills.
• Strong communication and negotiation skills when dealing with external customers are an advantage.
• Fluent German and English skills, both spoken and written, complete off your profile.

Benefits

We provide financial security and enable employees to enjoy a healthy work-life balance. In addition to this, we are offering a wide range of employee benefits – and we are determined to keep improving them.

• yearly bonus
• individual performance awards
• referral bonus
• meal tickets fully covered by employer
• paid sick leave
• ultraflexible working time
• home office
• 6 extra personal days off
• 2 days off for volunteering activities
• yearly bonus for benefits or pension fund contribution
• internal and external trainings
• Employee Assistance Program – psychological counselling
• 1 month of Sabbatical after 3 years in company
• coffee corner with library, relaxation zones