Administration & Billing Team Leader

This position is a career opportunity to lead the team of Administration & Billing Specialists from a Competence Center. The team is multilingual and diverse with growing opportunity.

We are looking for experienced team leader, who have background from Accounting / Invoice processing / Invoicing Operation area.

Main responsibilities

• Leadership, supervision and development of Administration and Billing team members
• Management and career development of individual members of the entrusted team
• Assignment of work to members of the Administration and Billing team on a daily basis
• Ensuring that all tasks and invoices will be processed in the required quality and without unnecessary delays
• Smooth and efficient processing of all necessary activities related to the operation of the department
• Preparation of required reports assessing risks and potential operational gaps on a daily and weekly basis
• Management and compliance with the required quality level (SLA) and KPIs for the countries supported by the Competence Center
• Monitoring and responsibility for the application of operational systems, including procedures, operational structure and information flow
• Regular contact with the supported countries and solving the problems that have arisen and the monitored cases
• Cooperation with local partners in supported countries on continuous improvement of operational processes in the area of Administration and Billing so that the TOM structure and organization of processes are observed.
• Reporting to the Head of Administration and Billing as well as to management on a regular agreed basis as well as on ad hoc requests
• Regular review of quality indicators and cooperation on the implementation of the quality action plan
• Participation in the recruitment process and selection of new team members

Employee perks

• Bonus salary
• Cafeteria benefit program
• Meal contribution – 8 euro of credit for every working day to cover the costs of lunch breaks
• Multisport Card for active free time - you pay only 14 euro/month
• Referral Bonus - 15OO euro
• Sick leave compensation 80% from the first day
• Yearly salary review
• Bonus holiday
• 2 sick days per year
• Hardware - laptop
• Fruit Days – fresh fruits everyday delivered to the office
• Life insurance