Process Specialist with English

Náplň práce

• Manage both standard and complex tasks with ownership and care across Sell to Cash (S2C) processes: Customer data, Contract data & management and Billing
• Act as a subject matter expert in Sell to Cash (S2C) processes: Customer data, Contract data & management and Billing, provide guidance through mentoring and knowledge sharing, and build expertise across team
• Collaborate across teams and countries to support harmonized, customer-focused solutions
• Identify areas for automation and smarter ways of working applying Lean and Lean UX methodology, and challenge existing ways of working to drive better outcomes
• Be confident in challenging the status quo and speaking up with ideas for improvement
• Translate complex or process related topics into clear messages for different audiences
• Support strategic projects across all phases to ensure successful implementation
• Contribute to a positive, respectful, and inclusive team culture

Požiadavky

• 2+ years of professional experience as a Subject Matter Expert in Sell to Cash (S2C) processes, with a focus on customer data, contract data and management, and billing
• Strong verbal and written communication skills in English, effectively engaging with diverse audiences across all organizational levels
• Proficiency in SAP and MS Office 365 at an advanced level is essential
• Problem-solving mindset and a strong interest in continuous improvement
• Analytical mindset and skilled in working with large and unstructured datasets in Excel to organize, analyze, and extract meaningful insights
• Understanding of automation concepts, Lean and Lean UX principles
• Skilled in preparing and delivering clear, engaging presentations across various audiences
• Works effectively in ambiguous situations with an end-to-end mindset
• Relationship-building and stakeholder management skills across teams and functions
• A collaborative spirit — someone who shares, listens, and helps the teams grow
• stredoškolské s maturitou
• nadstavbové/vyššie odborné vzdelanie
• študent vysokej školy
• vysokoškolské I. stupňa
• vysokoškolské II. stupňa
• vysokoškolské III. stupňa
• Anglický jazyk - Stredne pokročilý (B2)

Benefity

• Opportunities to learn and grow
• Language courses contribution