O365 Collaboration Engineer

Odmeňovanie

This amount is our minimal offered salary. values each and every candidate and we ensure our compensation package aligns with your professional experience and your expectation.

Typ pracovného pomeru

plný úväzok

Náplň práce

As a Microsoft 365 Collaboration L3 Engineer, you will be at the forefront of transforming how teams work together. You will leverage the power of Microsoft 365 productivity suite, including the cutting-edge Microsoft 365 Copilot and PowerPlatform and other collaborative technologies such as AppSpace, to drive adoption and foster a culture of innovation and harnesses the full potential of AI to enhance productivity and streamline workflows. Join us in our mission to revolutionize the way we work and achieve excellence together!

Zodpovednosti

• Lead the deployment, configuration, and maintenance of Microsoft 365 collaborative workloads such as Exchange Online, SharePoint Online, Teams, Power Platform, and Microsoft 365 Copilot, ensuring they meet organizational needs and compliance standards.
• Provide Level 3 technical support for all collaboration technologies, resolving complex incidents, problems, and service requests in a timely and efficient manner.
• Administer, support, and optimize Digital Signage platforms, including AppSpace and BrightSign, integrating them with Microsoft 365 services where appropriate.
• Drive adoption and effective use of Microsoft 365 Copilot and other emerging Microsoft collaborative tools by developing and sharing best practices, documentation, and end-user training materials and maintaining related Viva Engage communities.
• Act as a subject-matter expert and advocate for Microsoft 365 technologies, collaborating with internal stakeholders to understand business requirements and translate them into technical solutions.
• Partner with security and compliance teams to ensure that collaboration solutions adhere to organizational policies and regulatory obligations.
• Monitor system health, performance, and usage metrics for all collaboration services, proactively addressing potential issues and implementing improvements to ensure high availability and user satisfaction.
• Participate in strategic planning and roadmap development for the evolution of collaborative technologies, including evaluation and implementation of new features and third-party integrations.
• Maintain clear and thorough documentation of architectures, configurations, procedures, and troubleshooting steps for knowledge sharing and continuity purposes.

Benefity