Order center specialist

Odmeňovanie

1 150 EUR/month Salary offer (gross): From 1 150 EUR/month

Vzdelanie a jazyky

• Required education: University education (Bachelor's degree)
• Language skills: English - Upper intermediate (B2)

Zodpovednosti

• Monitor and process customer orders across EMEA markets to ensure timely and accurate fulfillment
• Identify, investigate, and resolve order discrepancies or exceptions using internal tools and documented procedures
• Collaborate with cross-functional teams (logistics, sales, finance) to coordinate order lifecycle management
• Use software to execute and track operational tasks
• Follow internal processes, guidelines, and compliance standards to maintain quality and consistency
• Communicate proactively with internal stakeholders via other platforms
• Track personal KPIs and report on order resolution performance to team leadership
• Contribute to team efficiency by identifying opportunities for process improvement and simplification

Požiadavky

• Communicative English at B2 level or above, both written and spoken
• Strong computer literacy with confidence navigating multiple software platforms simultaneously
• Ability to work flexible hours, including non-standard schedules and occasional holiday coverage
• Analytical mindset with a structured problem-solving approach
• High attention to detail and ability to maintain accuracy under time pressure
• Strong interpersonal and communication skills for effective cross-team collaboration
• Self-motivated with a proactive approach to continuous learning and personal development
• Alignment with culture of ownership, improvement, and delivering results

Pracovné podmienky

• Place of work: Bratislava, Slovakia (Job with occasional home office)
• Non-standard hours and occasional holiday coverage may be required.
• Start date: ASAP
• Contract type: full-time

Benefity

• Healthcare and well-being
• Development
• Work - life balance
• Bonus system
• Community life (CSR)